Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), and the time it takes us to process your return once we receive it (1 business day).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

When will I receive my order? Shipments are dispatched within one business day. Generally deliveries arrive within one week to the USA and one week to European Union. All shipments have a tracking code.

What are the shipping costs? Shipping costs vary depending on the weight, volume and destination of the goods, and can be calculated directly in your ArabianCrafts.com shopping cart. All shipments are insured.

How do I track my package? We use leading door-to-door courier companies for our shipments according to the destination. You will receive a confirmation email with details of the delivery date and a tracking code for the package.

Where in the world do you deliver? Our main destinations are inside the USA or the European Union; but we technically can ship everywhere. Choose from our list of destination countries when you make your purchase.